Here Are Some Common
Questions and Answers
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Q: I want to buy SMC products
but I don't want to invest in a membership. Will you sell to me?
A: Nope. Only SMC members may purchase from
SMC.
SMC MEMBERSHIP PROTECTS YOU! The only person
who can access these incredibly low prices is YOU, the SMC Member!
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Q: What else does an SMC
membership offer me?
A: As an SMC member you benefit from 50
years of marketing experience. The programs we offer WORK, and work well.
There is no hit and miss. No trial and error. You've got all the know-how of a
longtime industry insider right at your fingertips!
Plus, don't forget the FREE Business Coaching! Your Business
Coach works with you
one-on-one to help you to make money fast.
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Q: What about shipping? Will
my orders take a long time, and cost a lot in shipping fees?
A: By using SMC as your sole supplier, you
have access to a huge range of products — so you don't have to pay shipping
charges from a variety of different companies! And don't worry about delays,
because in most cases SMC ships within 1-2 business days of receiving your
order!
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Q: Is SMC a franchise opportunity?
A: Absolutely not. Franchises have their
hand in your till for their share of the profits, advertising fees, franchising
fees, training fees... you name it! With SMC, business is simple and clear-cut
— you buy at rock-bottom prices, and sell at whatever profit you're happy with!
That's it! All the profit is yours to keep.
And remember, you're not under any obligation to buy
exclusively from us. That's another difference from a franchise. In fact,
we encourage you to shop around. We know we've got the best variety, best
quality,  and
best prices around!
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Q: You say you'll keep me
informed of new products, services, programs, etc. How often?
A: The SMC Member Website
(www.smcorp.com) is always up-to-date with new merchandise arrivals, special
promotions, services, etc. The latest copy of The Specialty Wholesaler
Newsletter is always available online, and updated every month. This newsletter
is packed with information about the latest arrivals, news stories,
money-making tips, and success stories from fellow SMC members.
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Q: Can
I drop by to personally view SMC's facilities?
A: We'd love to see you! Feel free to
drop by anytime during business hours. We’re open Monday – Friday, 9:00AM to
3:00PM. Hours can vary seasonally so call Member Services before you visit. Our
address is:
Specialty Merchandise Corporation
13230 San Bernardino Ave.
Fontana, CA 92335
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Q: Can I phone my orders into SMC?
A: Toll-free! You may order by phone
toll-free from all 50 states, plus Canada, Puerto Rico and the Virgin Islands.
For fastest service, order online at www.smcorp.com. Additionally, you may FAX
your order.
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Q: Do I
have to order a minimum amount of merchandise to remain a member?
A: No. You operate your business at your
own pace. Order what you need, when you need it (usually after you've already
sold it!)
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Q: Will
you drop ship orders for me?
A: Absolutely, and at no extra charge. The
shipping document will carry your name, not SMC's, so your customer
doesn't learn your source. This way, you don't ever have to physically handle a
single item if you don't want to!
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Q: What
if I join SMC and decide it's not for me?
A: Just send your Membership Kit back
within 30 days according to the SMC Standard Membership Rules for a complete
refund, less shipping and handling.
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Q: If I
start on the payment plan , do I enjoy all the privileges of membership?
A: Yes! all of SMC's services, products,
and programs are at your disposal immediately! You can start making money your
very first day!
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Q: What are the SMC Standard Membership
Rules?
A: The rules governing SMC membership can
be viewed by clicking "SMC Standard Membership Rules" link below.
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